Struggle with Microsoft Office Live Meeting {W3:Jan18-24}

Lately, the BC government introduced Microsoft Office Live meeting into employees’ daily business. This is such a powerful tool to collaborate employees and contractors who are located in different places, which I totally agree. In the past, we used to travel a LOT to communicate with local contractors in BC. That was a task not only for time but also for money. Employees tend to get tired easily and could not just focus on works, especially when you have to attend several meetings in various locations within multiple days in a row.

And then due to economic downturn and financial difficulty, we start to have more con call meetings to replace travels which intended to reduce budget. This helped for a while because it did cut an extremely amount of travel cost to get things done; however, it came with its own costs, which is lack of communication between parties in different locations. Apparently, when people are unable to see each other including eye contact, tones, and body languages, it is kinda hard to deliver the right meaning or get an agreement effectively.

And now, introducing Microsoft Office Live Meeting….

We installed this Live Meeting to solve all the problems, well at least I hope so. We have been using this new technology for about 2-month now. Everyone seems to be supper excited at the beginning because it is such a great upgrade that you could actually see your co-workers who works in different regions in a formal way. Having eye contacts, being able to see the laughs, and exchanging body languages is just the most beautiful thing you have even seen. That being said, you probably have a question mark in your mind and want to ask me, if this is a such a great tool, then why you are struggling with it? well, every new thing has its challenge side. This new technology brings possibility to the work and also jokes. Last week we had a live meeting with all the employees in the branch, including  total 120 people and covering 5-region.  In the meeting, whoever is talking the camera will automatically locate your face and central it on the screen so that every attendant could see you when you are talking, which makes totally sense. but the Polucom and Camera are so sensitive that when someone is coughing, pork eyes/nose, eating and drinking, moving chars or even writing, it will follow the sounds and capture you right away. This has been embarrassed lots of people and everyone is just pay extra attention on the screen to see who is doing what instead of thinking about the business itself.

Maybe I make this a big deal or maybe this is just common pheromone of new tech that it will go away once people get used to it, I don’t know. But while technology developing, more and more equipments are available for communication and learning, potential users at the same time also need to be educated. Tools are only the vehicle and people is always the one who driving the society to the future.

ps: I get a question for anyone who knows live meeting better than I do:

so far, we get the living meeting connected with outlook. Once an organizer send out a live meeting invitation, whoever get invited could be in that live meeting, no question there. but is that true that only the organizer could be able to share its desktop in the meeting? we tried to let one attendant share its desktop to do demo but failed. If there is a way, please let me know.

Thanks in advance.

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